Our Story

Learn our story, from the beginning and into the future.

Ever since we opened our doors we have approached life (and death) differently, with honesty,compassion and integrity. While some just see the end of a loved one’s life as a time for grief and mourning, we prefer to think of it as a time for reflection, appreciation and even celebration. This is evident in everything we do, from the way we conduct our services to the amenities we choose to offer. We are a close knit community dedicated to honoring, sharing and preserving the amazing and inspirational stories that are life.

Why Us?

In a nutshell? Experience, professionalism, compassion, and empathy.

Why Us?

We've learned a lot over many years. Like how to present options without intimidation or creating over spending. And how to meet the needs of many caring families. People come to us in difficult times, and we respond with kindness, calmness and expertise. Our goal is to create a memorable service and make you feel welcome, always. We spend our days planning with families. We stay up to date with industry developments. And we make hard times a little easier.

Learn the legacy.

Heritage Funeral and Cremation Service was founded in 1998 by Harris High and Carolyn Williams with a vision to provide our local communities with an independently owned and managed funeral and cremation service with dignity, respect, compassion and personal care, all at a sensible price. 

In 2002, the Weddington Chapel became the second chapel for Heritage Funeral and Cremation Service. This chapel is conveniently located directly across the street from Forest Lawn East Cemetery. From a vision of peace and serenity, combined with the knowledge that cemeteries are for the living, Forest Lawn East was designed and developed in 1971 by the late Jack W. Williams. His vision for a one-of-a-kind place of beauty continues.

In 2007 Peaceful Pets, a full service pet cremation company was added. Because we own our own pet crematory, we are able to get pets ashes back to their owners within as little as 24 hours.  Peaceful Pets is just a reflection of our desire to serve your entire family, even our furry, feathered friends.

Our third location opened in early 2008 and is located in the Ballantyne/Sun City area of Charlotte at Hunter's Crossing. This location, while a full service funeral home, is a non-intimidating alternative funeral arrangement center that's perfect for arranging your loved one's services at your place of worship or using our intimate chapel.

In early 2015, realizing our need to offer expanded cremation options, we moved our crematory into a much larger facility in the Matthews area and Simply Cremations of Charlotte became a reality. Simply Cremations of Charlotte is a state-of-the-art cremation facility with a private family viewing room. At Simply Cremations our goal is to provide the highest quality of service to families desiring direct cremation. Our staff will meet families, process necessary paperwork, and offer options such as urns, stationery and jewelry.

Who We Are

Meet our staff. Members of the local community make everything that happens possible.
Together, we make this place amazing.

Harris  High, CFSP

Harris High, CFSP

Owner/Founder - Funeral Director - Certified Crematory Operator
Carolyn  Williams

Carolyn Williams

Owner/Founder
Matthew Shuler

Matthew Shuler

Operations Manager/Funeral Director
Robert  Murphy, CFSP

Robert Murphy, CFSP

Funeral Director , Location Manager Weddington Chapel
Karen  Reardon, CFSP

Karen Reardon, CFSP

Funeral Director, Crematory Operator, Cemetery Sales
Joe Stephenson

Joe Stephenson

Funeral Director/Embalmer - Location Manager Indian Trail
Robin  Barron, CFSP

Robin Barron, CFSP

Funeral Director/Embalmer, Certified Crematory Operator , Location Manager Ballantyne Chapel
Greg Leonard

Greg Leonard

Funeral Director
Abi Ayres

Abi Ayres

Funeral Director/Embalmer
Terry  Hough

Terry Hough

Crematory Operator and Peaceful Pets Manager
Phil Gray

Phil Gray

Crematory Operator
Jake Forwerck

Jake Forwerck

Funeral Assistant/ Death Certificate Specialist
Sean Henderson

Sean Henderson

Funeral Director Apprentice
Grace-Ann Farrell

Grace-Ann Farrell

Forest Lawn East Cemetery - Administrator
Kristin Binnicker

Kristin Binnicker

Administrative Assistant - Weddington
Candace Crump

Candace Crump

Administrative Assistant - Ballantyne Chapel
Tommy  Stilwell

Tommy Stilwell

Funeral Assistant
Gordon Leonard

Gordon Leonard

Funeral Assistant
Frank LaForgia

Frank LaForgia

Funeral Assistant
Garrison Key

Garrison Key

Funeral Assistant
Barbara Duke

Barbara Duke

Funeral Assistant
Fernando  Baquero

Fernando Baquero

Spanish Funeral Assistant
David Nunnery

David Nunnery

Funeral Assistant/Community Outreach
Bill Phipps

Bill Phipps

Funeral Assistant
Charles Turner

Charles Turner

Funeral Assistant
Kyle Whiting

Kyle Whiting

Apprentice Funeral Director
John McGuinness

John McGuinness

Funeral Director Apprentice
Myra Helms

Myra Helms

Funeral Assistant

Explore Our Locations

See where we are and find the place that best meet your needs.