Learn our story, from the beginning and into the future.
Ever since we opened our doors we have approached life (and death) differently, with honesty,compassion and integrity. While some just see the end of a loved one’s life as a time for grief and mourning, we prefer to think of it as a time for reflection, appreciation and even celebration. This is evident in everything we do, from the way we conduct our services to the amenities we choose to offer. We are a close knit community dedicated to honoring, sharing and preserving the amazing and inspirational stories that are life.
In a nutshell? Experience, professionalism, compassion, and empathy.
We've learned a lot over many years. Like how to present options without intimidation or creating over spending. And how to meet the needs of many caring families. People come to us in difficult times, and we respond with kindness, calmness and expertise. Our goal is to create a memorable service and make you feel welcome, always. We spend our days planning with families. We stay up to date with industry developments. And we make hard times a little easier.
Learn the legacy.
Heritage Funeral and Cremation Service was founded in 1998 by Harris High and Carolyn Williams with a vision to provide our local communities with an independently owned and managed funeral and cremation service with dignity, respect, compassion and personal care, all at a sensible price.
In 2002, the Weddington Chapel became the second chapel for Heritage Funeral and Cremation Service. This chapel is conveniently located directly across the street from Forest Lawn East Cemetery. From a vision of peace and serenity, combined with the knowledge that cemeteries are for the living, Forest Lawn East was designed and developed in 1971 by the late Jack W. Williams. His vision for a one of a kind place of beauty continues.
In 2007 Peaceful Pets, a full service pet cremation company was added. Because we own our own pet crematory, we are able to get pets ashes back to their owners within as little as 24 hours. Peaceful Pets is just a reflection of our desire to serve your entire family, even our furry, feathered friends.
Our third location opened in early 2008 and is located in the Ballantyne/Sun City area of Charlotte at Hunter's Crossing. This location, while a full service funeral home, is a non-intimidating alternative funeral arrangement center that's perfect for arranging your loved one's services at your place of worship or using our intimate chapel.
In early 2015, realizing our need to offer expanded cremation options, we moved our crematory into a much larger facility in the Matthews area and Simply Cremations of Charlotte became a reality. Simply Cremations of Charlotte is a state of the art cremation facility with a private family viewing room. At Simply Cremations our goal is to provide the highest quality of service to families desiring direct cremation. Our staff will meet families, process necessary paperwork, and offer options such as urns, stationery and jewelery.
Who We Are
Meet our staff. Members of the local community make everything that happens possible.
Together, we make this place amazing.
Harris High, CFSP
Owner/Founder - Funeral Director - Certified Crematory OperatorRead Bio
Harris is co-owner and co-founder of Heritage Funeral and Cremation Service, which was started in 1998 with the first of the three locations opening in Indian Trail. Harris has been in funeral service since 1987, and is a native of Union County and a life long resident of Union and Mecklenburg Counties. He is a 1985 graduate of the University of North Carolina at Charlotte and is active in Union West Rotary where he serves as Treasurer, is a member of the Board of Directors of the Union County Council on Aging, is active in supporting his profession by his prior service on the Board of Directors of the North Carolina Funeral Directors Association as well as the North Carolina Board of Funeral Service, and proudly supports local Hospice organizations in bringing end of life care to families in the area. He and his family reside in Charlotte and he serves his church faithfully.
Carolyn is co-owner and co-founder of Heritage Funeral Home, starting the first of the three locations in Indian Trail in 1998. Carolyn has been in the death care industry her entire life first by following her father's footsteps in the Cemetery business where she played an active role in assisting him in the day to day operations of Forest Lawn East Cemetery and later as a Funeral Director and co-owner of Heritage. Carolyn is a member of Carmel Country Club, Carmel Presbyterian Church and enjoys spending her time traveling and playing golf. She and her family reside in Charlotte.
Robert Murphy, CFSP
Funeral DirectorRead Bio
Robert was born and raised in Monroe and currently lives in Charlotte, NC. He joined Heritage Funeral and Cremation Service in 2001 following several years at Davis Funeral Home in Monroe. Robert graduated from Piedmont High School in Monroe and from Fayetteville Technical Community College with a diploma in Funeral Directing. Robert received his designation of CFSP (Certified Funeral Service Practitioner) in January of 2013. He is the manager of the Weddington Chapel of Heritage Funeral Home and is the current District 9 Director for the North Carolina Funeral Directors Association. He works alongside Karen Reardon in sales with Forest Lawn East Cemetery in Weddington. Robert is a parishioner of St. Matthew Catholic Church in Ballantyne. He enjoys spending time with his family, friends and his 4 loving puppies.
Karen Reardon, CFSP
Funeral DirectorRead Bio
Karen has been in the funeral industry for over 25 years and joined Heritage Funeral and Cremation Service in 2006. She became a Certified Crematory Operator in 2003. In 2010 she received the designation of CFSP (Certified Funeral Service Practioner) becoming one of only about 25 in the state of North Carolina. She graduated from Fayetteville Technical Community College with a diploma in Funeral Directing. Prior to entering the Death Care industry Karen was in sports marketing for 7 years where she travelled as marketing rep on the PGA circuit handling player relations. Her background is sales and marketing and she is responsible for community outreach, advertising and cemetery sales at Forest Lawn East Cemetery. She is a past President of the North Carolina Funeral Directors Association Association, and sat on the board of Hospice of Union County for 12 years where she served in many capacities including as Vice Chairman where she was instrumental in working with the Capital Campaign to build a 3rd house at Hospice of Union County. She was instrumental in working towards Heritage Funeral and Cremation Service winning the award of Pursuit of Excellence presented by the National Funeral Directors Association two years running. Karen is a member of the Order of the Eastern Stars. She lives in Matthews and is the proud mother of two grown children, Kevin and his daughters Natalie, Olivia and Bradleigh and Kimberly and her son Tyler and daughter Avery. In her spare time, Karen is a volunteer Wish Granter for Make A Wish of Charlotte which she finds great satisfaction in making dreams come true and is an avid quilter.
Accountant/Funeral DirectorRead Bio
Matthew has been with the Heritage Family since 2014. His primary role is accounting, but is also a licensed Funeral Director. His experience includes over 10 years of Retail and Restaurant Management as well as a background in Banking and Finance. Matthew is a proud veteran of the United States Army; having spent 7 years on active duty, achieved the rank of NCO SGTT E-5, and was the recipient of numerous awards and decorations for his service. Originally from SW Florida, he and his family have resided in the Charlotte area for 10 years and have planted roots in Indian Trail.
Robin Barron, CFSP
Funeral Director/Embalmer, Certified Crematory OperatorRead Bio
Robin Barron has been in the funeral industry since 2002. She graduated from Pittsburgh Institute of Mortuary Science with an Associates Science and Technology Degree in Funeral Service, Embalming, and Restoration Art. She is licensed to practice funeral service in North Carolina, Virginia and South Carolina. In 2013, she received the designation of CFSP (Certified Funeral Service Practitioner) which shows that she is committed to exceptional service and life-long learning. Robin is an active member with Indian Trail United Methodist Church, (Past President) Indian Trail Lions Club, Union West Rotary Community Service Chair, Ladies Auxiliary VFW Post 2423, and APFSP (Academy of Professional Funeral Service Practice). Robin, originally from Pittsburgh, PA, moved to Falls Church, VA to obtain her training in Funeral Service, and as of 2005, an Indian Trail resident.
Funeral Director/EmbalmerRead Bio
Ezra joined Heritage Funeral Home in September 2015. He graduated in 2007 from John A. Gupton College earning an Associate of Arts degree with a major in Funeral Service. Ezra is the manager of our Indian Trail Chapel. He and his wife relocated to the Charlotte area from Madisonville, TN where he was a funeral director and embalmer for 8 years at Biereley-Hale Funeral Home. He now is a homeowner in Ft. Mill, SC.
Funeral Director/Embalmer/Certified Crematory OperatorRead Bio
Jasmine was raised in Indian Trail, NC and graduated from Sun Valley High School in 2011. She moved to Greenwood, SC to attend Piedmont Technical College, where she received an Associates of Science Degree in Funeral Services in 2014. After graduation, Jasmine moved back to Union County to start her apprenticeship with Heritage Funeral Home, Indian Trail Chapel. She became a North Carolina licensed funeral director and embalmer in January 2016. She is also a certified crematory operator and a consultant for pre-planning funeral services. For those who wish to have their loved ones buried outside of the United States, Jasmine can facilitate those arrangements and documentation with the consulate of the receiving country. Jasmine was called to the funeral services industry at a young age after the passing of her grandfather in 2001. She strives to ease the burden of funeral arranging for the families she serves. In her spare time, Jasmine enjoys spending time with her family and friends. She currently resides in Matthews, NC with her high school sweetheart, Chad and their fur-baby, Halo.
Funeral ApprenticeRead Bio
Kelsey was born in Kentucky but raised in Charlotte, North Carolina where she currently resides. She first obtained an Associates of General Education through Central Piedmont Community College in 2014. She later graduated from Fayetteville Technical Community College in 2017 with an Associates of Science majoring in Funeral Service. Kelsey joined Heritage Funeral Home in June of 2017 to serve her apprenticeship.
Funeral Director ApprenticeRead Bio
Elizabeth was born and raised in Albemarle, NC where she currently resides. Elizabeth graduated from South Stanly High School in 2010. Her passion for the funeral industry and desire to serve others during their time of need became apparent after experiencing the loss of her grandmother that same year. Elizabeth attended Stanly Community College for her General Education classes. She then received her crematory operator certification in 2013 with B&L Cremation Systems, Inc., and later went on to attend Fayetteville Technical Community College where she earned her degree in Funeral Service Education. Elizabeth joined our Heritage team in February 2018 and is currently a Funeral Service Apprentice working towards achieving her license in February 2019. In her spare time she enjoys going to the gym, exploring nature, and spending time with her family, friends, 2 dogs, 5 cats, and numerous amounts of other farm animals
Peaceful PetsRead Bio
Terry is our crematory operator working out of our Simply Cremations of Charlotte crematory. He is also responsible for our pet cremation business, Peaceful Pets Funeral and Cremation Service. Terry's love for animals insures that everyone who has the need for this loving and compassionate service knows their pet has been well cared for. Terry is a resident of Matthews.
Funeral Assistant/Community Outreach
Funeral AssistantRead Bio
Tommy Stilwell a native of Matthews, NC has been married for 46 years and has two daughters and 5 grandchildren. He served 2 years in the Army as a Military Policeman, 14 months in Bangkok, Thailand. Tommy owned a masonary business for 38 years, has been a member of Stallings United Methodist Church, is a certified Lay Speaker, past district Lay Leader of the Albemarle District of the United Methodist Church. He enjoys speaking at churches in the area, and is available to speak at funerals and graveside services. Tommy has been employed at Heritage since 2010, and enjoys assisting families in their time of need.
Funeral AssistantRead Bio
Frank joined Heritage Funeral Home in 2011, assisting with visitations, church, chapel and graveside services. Frank and his family moved here from New Jersey 26 years ago with Royal Insurance. He is a parishioner of Saint John Neumann Catholic Church, and enjoys spending time with his family.
Funeral AssistantRead Bio
Charles L. Turner is a native of Union County. He is the longest standing employee having started in 1999. He is a proud and active member of Benton's Crossroads Baptist Church in Monroe, and CrimeStoppers of Union County.
Glenn M. Griffin
Funeral AssistantRead Bio
Glenn M. Griffin, BRE, BA, Th.M, Th.D, born and grew up in Anson County. He left the community in 1969 to enter Bible College where he prepared for full-time pastoral ministry. He pastored three churches in a 43 year ministry. He enjoys preaching the 'Word of God" and does it with fervency, excitement and enthusiasm. His greatest passion is spending time with his wife, family and 7 wonderful grandchildren. Returning to North Carolina in 2007, Glenn began working with Heritage Funeral Home where he enjoys meeting, assisting and helping the families we serve. He is very pleased to be part of this organization serving the community.
Spanish Funeral AssistantRead Bio
Fernando Baquero, a native of Colombia, S.A. and became a United States citizen upon moving here in 1979. He is on the staff at Heritage Funeral Home, assisting with initial arrangements, visitations, church or chapel services and graveside services. From the time a death occurs, Fernando is available to coordinate the initial pick up of the deceased, to meeting with the family and interpreting all details to ensure that every Spanish speaking family’s wishes are carried out.
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